Last Updated: August 24, 2026

This Privacy Policy describes how the operators of spiderhoodies.io (“we,” “us,” or “our”) collect, use, store, share, and protect your personal information when you visit or make a purchase on our website (the “Site”).

By using the Site, creating an account, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers; we do not store full card details)
  • Account login credentials (if you create an account)
  • Order history and preferences
  • Messages you send through our contact form or email

Information collected automatically:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, time spent, and referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about your orders, shipping, returns, and customer service
  • Create and manage your account
  • Send promotional emails, newsletters, or offers (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

  • Service providers who help us operate the Site (payment processors, shipping carriers, email service providers, website hosting)
  • Legal authorities when required by law or to protect our rights, safety, or property
  • Business transfers (e.g., if the business is sold or merged)

All service providers are required to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver relevant advertising (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

5. Data Security

We use industry-standard security measures (including SSL encryption) to protect your personal information. Payment processing is handled by secure third-party providers that comply with PCI standards. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, process orders, provide customer support, meet legal requirements, or resolve disputes. When no longer needed, we securely delete or anonymize the data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information (subject to legal exceptions)
  • Opt out of marketing emails (click “unsubscribe” in any email or contact us)
  • Restrict or object to certain processing

To exercise these rights, contact us using the details below. We will respond within a reasonable time.

8. Children’s Privacy

Our Site is not intended for children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. International Users

If you are accessing the Site from outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Site, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Site after changes means you accept the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@spiderhoodies.io
Address: USA 250 Vesey St Suite 109, New York, NY 10281
Working Hours: Monday – Friday, 10:00 AM – 10:00 PM